Questions people ask about how to hire from Pacific Hire

To hire our equipment, you will need to provide two forms of identification.

  1. Current Victorian Drivers Licence
  2. Credit Card for payment

Payment is required prior to taking the equipment. We ask for full payment of the expected hire period. The hire can be extended with a simple phone call to one of our offices. We accept EFTPOS and major credit cards (Visa and Mastercard) or EFT up front, only account payments can be made via Cheque or EFT. On-going /long term hire periods are deducted at the start of each week for the week ahead.

Credit or trade accounts are available with 30-day payment terms. Anyone wishing to open an account should download our 30 day trading application form from the accounts page, fill it out & send it back to our Head Office at Myrtleford for approval. (We need the original posted as well) this usually can take up to 2 weeks.

This period is generally for 24 hours minimum from the time of customer pick up or delivery to site. We do offer extended periods of hire with special rates for weekends, long term hire, long weekends and public holidays. The prices may vary with the extended length of hire. Please speak to one of our friendly staff members for a quote for longer periods of hire. Our Equipment hire can go for as long as 2-5 years if that’s what you’re looking for.

Give us a call. We can be flexible with our times if we know in advance, alternatively we can organize a pick up of the equipment on site, even if we didn’t delivery it (Charges may apply)

With over 150 years combined experience we can offer expert advice. If you tell us what job you are doing, we can show you what equipment we have that is suitable to your needs. If you have any needs let us know, for example, restricted access, narrow doorways, low clearance, etc. We offer free onsite inspections to also assist your requirements should you not be aware of what’s required to complete your task at hand.

Give us a call. With over 150 years of combined Hire experience our friendly staff are more than happy to assist and also go through our extensive range of equipment, if we don’t have what you need, we can certainly help you find it.

We recommend you book at least 1-2 days in advance to ensure your equipment will be ready for quick pick up or delivery. Long weekends & public holidays are usually busier than normal, so we would recommend booking at the start of the particular week as hot items move quickly throughout those hire periods. If you need us to deliver your equipment the more time you can give us the better.

At Pacific Hire we service all our equipment before you hire it, sometimes as machines do, unforeseeable problems may arise, if this happens to you we ask that you give us a call immediately day or night and please don’t try and fix the issue yourself as we have trained and highly qualified technicians for this. The sooner we know of a problem the sooner we can rectify it and have you back on the job. If the problem can’t be fixed over the phone with technical support or our technicians can’t fix the issue, we will supply you with a replacement piece of equipment. For all Emergency or breakdown issues please call 1300 722 132.

We are open Monday to Friday from 7am to 5pm and Saturdays from 8am to 12pm. We are closed all public holidays and Sundays, we offer great rates for these periods and we have 24/7 Emergency breakdown assistance when we are closed.


Head Office

Phone: 1300 722 132
Address: 34-42 Freight Drive,
Somerton Victoria 3062

Wangaratta Branch

Phone: 1300 722 132
Address: 52 – 56 Parfitt Road
Wangaratta VIC 3677